privacy policy
our commitment
Loretto Maryholme Spirituality Centre is committed to protecting the privacy of the personal information of its employees, clients, volunteers, donors, and other stakeholders. We value the trust of those we deal with and of the public, and recognize that maintaining this trust requires that we be transparent and accountable in how we treat the information that you choose to share with us. Loretto Maryholme Spirituality Centre is committed to protecting the privacy and the protection of your personal information when visiting our site.
Our privacy policy complies with the provisions set out in the Personal Information Protection and Electronic Documents Act.
We use security measures to protect against the loss, misuse and alteration of data used by our system. For example, your contact information is not visible to others receiving information from us and is not obtainable by outside users on the Internet.
Our security practices are continually evolving to ensure that the integrity and confidentiality of information and systems are maintained. We use up-to-date security safeguards to protect our networks and website from misuse, alteration, copying, disclosure, destruction, monitoring or unauthorized sharing of information and damage. Our safeguards include the use of security software and encryption protocols and involve physical, technical and procedural controls to protect information behind our firewall.
When you browse or download information from our website, our servers automatically collect limited amounts of standard information for traffic monitoring and statistical purposes. The information is analyzed for operational trends, performance, and for ways to improve our sites. The Company cannot identify you from this information. We collect the following standard types of information:
- Internet Protocol (IP) addresses of the computers being used to access our sites
- the operating systems and the types and versions of browsers used to access our sites
- the Internet Service Providers used by visitors to our sites
- the dates and times users access our sites
- the pages visited
- the key words users enter into our search engine
- the names and sizes of files requested
defining personal information
Personal information is any information that can be used to distinguish, identify or contact a specific individual. This information can include an individual's opinions or beliefs, as well as facts about or related to the individual. Exceptions: business contact information and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories, and available on the internet are not considered personal information.
privacy practices
Personal information gathered by Loretto Maryholme is kept in the strictest confidence. Our personnel are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed nor shared more widely than is necessary to achieve the purpose for which it was gathered. Loretto Maryholme also takes appropriate measures to ensure the integrity of our information is maintained and to prevent its being lost or destroyed.
We collect, use and disclose personal information only for purposes that a reasonable person would consider appropriate in light of the circumstances. We use password protocols and encryption software to protect personal and other information we receive when a program or service is requested and/or paid for online. Our software is routinely updated to maximize protection of such information.
terms of use
The contents of the Loretto Maryholme Spirituality Centre are provided for informational and educational purposes. While Loretto Maryholme Spirituality Centre endeavours to update our website regularly, you are strongly advised to verify all information by contacting the Centre prior to making a final decision. We do not accept any liability for the consequences of inaccurate or incomplete information on the website. Website errors or omissions brought to our attention will be updated as quickly as possible.
Who is Responsible for websites linked from Loretto Maryholme Spirituality Centre www.lorettomaryholme.ca?
Our website may contain links to other sites created and maintained by other public and/or private sector organizations. We provide these links solely for your information and convenience. When you link to an outside website, you are leaving our website and our information management policies no longer apply.
To report errors or bad links, please contact the Webmaster, noting the page where you found the error.
We do not assume and are not responsible for any liability whatsoever for the linking of any of these websites, the operation or content (including the right to display such information) of any of the websites, nor for any of the information, interpretation, comments or opinions expressed in any of the linked Web sites. Any comments or inquiries regarding the websites are to be directed to the particular organization for which the particular website is being operated.
How do we use/share your personal information?
Information submitted to us is only available to personnel managing this information for purposes of contacting you or sending you emails based on your request for information and/or to provide services relating to our communications with you. We do not share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law.
How can you remove yourself from our list?
If you have received unwanted, unsolicited email allegedly sent via this system, please forward a copy of the email with your comments here for review.
contact information
Questions, concerns or complaints relating to Loretto Maryholme Spirituality Centre’s Privacy Policy on the treatment of personal information should be emailed to: info@lorettomaryholme.ca
Further information on privacy and your rights in regard to your personal information may be found on the website of the Privacy Commissioner of Canada at www.privcom.gc.ca/
cancellation and refund policy
Loretto Maryholme Spirituality Centre reserves the right to limit, cancel, adjust or relocate seminars, retreats, programs, tours etc.. without notice, “if necessary”. Every effort will be made to ensure adequate communications and contact is made with all registrants/participants/organizers etc... in the event of a cancellation. We not assume responsibility for any expenses incurred.
A full refund will be issued if a cancellation is required by Loretto Maryholme Spirituality Centre.
refunds
Partial refunds will be issued to those who provide written notice via email, fax or letter to Loretto Maryholme Spirituality Centre based on the requirements as determined agreed upon in the contract between both parties. Administrative fees and deposit fees will be applied (except for cancellations by Loretto Maryholme Spirituality Centre).
refund amounts
Note: For cheque refunds, please allow a minimum 2-4 weeks processing time.
